Fix an image upload error
A form bounced your photo or signature. Most rejections are mechanical, the file is too big, too small, the wrong pixels, or the wrong type, and each has a direct fix that runs in your browser. Pick the message you saw.
File too large“file size exceeds limit”, “photo too large”Compress the same photo under the KB cap the form allows.Too small or over-compressed“image is overly compressed”, under a minimum KBPad a too-small file back up to the minimum the form expects.Wrong dimensions“dimensions are incorrect”, “must be 200x230”Resize to the exact pixels the form requires, or to a square.Invalid format“only jpg allowed”, “jpg is not valid”, HEIC refusedRe-save a mislabeled or HEIC file as a true, accepted JPEG.Won’t upload at all“not getting uploaded”, “unable to upload”, no reason givenDiagnose size, then format, then dimensions, then the browser.
Rejected for how the photo looks, not the file?
Blur, lighting, head size, or a busy background cannot be fixed by resizing or compressing. Be honest with yourself about which problem you have. See what is and is not fixable.